FREQUENTLY ASKED QUESTIONS

Clear answers before you enter.

These answers explain the platform. They do not provide medical advice.

01

How do I get access?

Access is issued by a partner organization through an individual invitation.

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02

Can I choose a clinician?

Eligible members can explore specialties and clinicians available in their authorized network.

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03

What if my camera does not work?

Use the portal device check, allow browser access, and retry. Do not include clinical details in a support request.

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