1. The organization activates access
A partner organization defines eligibility and invites each person individually.
- ✓ No public enrollment
- ✓ Unique, verifiable invitations
- ✓ Responsibilities separated by role
THE PONTOHELP JOURNEY
PontoHelp is a technology layer for authorized organizations, members, and clinicians. It is not a clinic and does not replace emergency services.
A partner organization defines eligibility and invites each person individually.
In the portal, a member can explore eligible specialties, compare verified clinicians, and review open appointment times.
Explore this journeyBefore a video visit, the user tests their camera and microphone on their own device. Recording is not enabled by default.
Explore this journey